About This Site

The official website of the Ministry of Interior - Integrated Legal Protection Service National Contact Point at
www.patientrights.hu serves the purpose of providing broad-range, current information to those visiting us on healthcare within the European Union. The primary task of this website is to ensure cooperation and communication in cross-border health care. Pursuant to the Directive 2011/24/EU of the European Parliament and of the Council of the European Union, this website provides all-encompassing information to patients and healthcare professionals in accordance with the laws of the Member State, thereby giving an opportunity to realize multilateral communication.
Cross-border healthcare cooperation
The Directive on the application of patients’ rights in cross-border healthcare was adopted on 9 March 2011. The Directive takes steps in the direction of furthering a more balanced healthcare for the citizens living in the Member States of the European Union. The Directive does not only offer solutions for healthcare professionals to realize more effective cooperation between the Member States, but also assists the Member States in deciding which initiatives are to be placed within domestic legislation in order to make possible that patients become able to receive healthcare in a country different from the one where they contribute to supporting the healthcare system.
The Directive
The Directive of the European Parliament and of the Council of the European Union (2011/24/EU) contains provisions on rules aiming at facilitating access to safe, secure and high-standard cross-border health care. It promotes cooperation between Member States in the field of healthcare, while fully respecting national laws. The Directive is relevant to providing healthcare to patients, irrespective of the form of its financing or service provision.
National Contact Points
National Contact Points of cross-border healthcare facilitate communication between the parties, ensure an adequate exchange of information and they closely cooperate with each other and with the European Commission. National Contact Points provide information, in accordance with the laws of the given Member State, on the terms of using healthcare, healthcare providers, patients’ rights, complaint procedures, legal remedies, and on legal and administrative opportunities.

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